Service Agreement
In effect since December 2024
Greetings from Top Jackpotnew-au! This User Agreement ("Agreement") regulates access to our platform and the use of our services. By continuing to use or browse our site, you acknowledge and accept these conditions. Please review them thoroughly.
1. Acceptance of Agreement
By engaging with Top Jackpotnew-au, you declare that:
- You are 18 years or older (the legal gaming age in Australia)
- You consent to follow this Agreement and our Privacy Policy
- Your usage is exclusively personal and not for commercial exploitation
- You are not barred from gambling by any regional restrictions or self-exclusion registers
2. Creating an Account
To purchase lottery entries, you must set up a personal account:
- Provide truthful and up-to-date registration information
- Safeguard your login details at all times
- Inform us immediately of any unauthorized activity
- Each person is allowed only one account
- We may request proof of identity before withdrawals
3. Lottery Entries
Conditions for purchasing tickets:
- Tickets apply only to the specific scheduled draw
- Purchases are final – no refunds or cancellations allowed
- Buyers must be physically within Australia at the time of purchase
- We do not guarantee uninterrupted access during busy periods
4. Payments and Winnings
Payment and prize distribution rules:
- All amounts are in Australian Dollars (AUD)
- Prizes below $950 are credited instantly to your balance
- Larger winnings may require ID verification and official claim documentation
- Prizes not claimed within 11 months will be donated to a registered charity
- We are not liable for banking costs or currency exchange deductions
5. Responsible Play
Our commitment to safe gambling:
- You may set deposit restrictions in account preferences
- Self-exclusion services can be activated upon request
- Helpful resources are linked, e.g. GambleAware
- Gaming should remain entertainment, not a financial solution
6. Restricted Conduct
You must not:
- Deploy bots, scrapers, or automated tools to access services
- Attempt to manipulate game outcomes
- Transfer or resell purchased tickets
- Use the platform for any unlawful activities
- Engage in hacking, reverse engineering, or system breaches
7. Intellectual Rights
Ownership and content rights:
- Top Jackpotnew-au retains ownership of all site material, brand logos, and trademarks
- You may not reuse or reproduce content without express consent
- Lottery information is strictly for personal reference
- User submissions grant us a limited license to utilize for service delivery
8. Liability Restrictions
As permitted under applicable law:
- We do not accept responsibility for indirect or consequential losses
- Our overall liability shall not exceed the ticket purchase amount
- No assurance is given of error-free or constant availability
- We are not accountable for third-party sites or external services
9. Dispute Handling
Steps in case of conflicts:
- Contact our Support Department first
- If unresolved, disputes may be referred to mediation
- This Agreement is governed by the laws of Queensland, Australia
- Legal proceedings must be initiated in Queensland courts
10. Contact Details
For inquiries about this Agreement:
- Email: [email protected]
- Phone: 1800 555 124 (Legal Office)
- Mail: Legal Office, Top Jackpotnew-au, Level 10, 88 George Street, Brisbane QLD 4000
Updates to Agreement
We may revise this Agreement from time to time. Major modifications will be communicated through email or site announcements. Continued usage after updates indicates your acceptance of the revised Agreement.